I was reading the letters in the editor columns of the english newspapers here on Tenerife, and decided to tell you about some nice restaurants we like to visit here.
Many people have, these last weeks, been complaining in the news papers about the bad food and the service they have got at the hotels, restaurants and in the shops. Some say they probably never will come back to Tenerife.
I agree and think that the service has been terrible in many occasions and hope the tourist sector will do something about it.
A big problem seems to be the sulky expressions some of the local people are showing toward the tourists. If you have got a mad personality or don't like to be open minded to foreigners you shouldn't be employed to work within the tourism.
A big problem is also the fact that the locals are sometimes very tight. Some don't keep their business premises in a good state and the most of the toilettes are terrible. And some of the waiters haven't got any education in customer service and take a superior attitude against the guests. They haven't learned that `a customer is always right. Even when he/she is wrong´!
When I was studing business economics in Finland, some years ago, we learned that a satisfied customer tells on average three other people about his experience. An unsatisfied customer tells eleven people about his unsatisfaction.
The worst thing I've heard was when a waiter here on Tenerife told a guest that `he knows what he has been drinking´. The guest was complaining that there were too many drinks on the bill. In the end the customer had to pay for drinks he hadn't been drinking! He probably never came back! An other waiter in the same restaurant told a guest to drink when he complained he had got an other drink than he ordered. She said;`Drink it!´
In the Los Cristianos- Las Americas area about 80% of the human beeings can speak english which means it would be expected among the employees to be educated in the language. You can't expect a tourist to learn all the languages in the countries he/she visit in a lifetime! To build the tourism of Tenerife on only spanish talking people can't be a good business.
I have myself seen the difference between speaking spanish and english here on the island and that's why I agree with the people that are complaining. Speaking english you are many times not recieved in a good manner. But it needs to be said, there are also exceptional cases.
There are maybe bad restaurants but you can still find good ones if you know where to go.
El Toro, Los Cristianos (Fillet steaks are nice here. Try the cava and oyster mushroom sauce!)
El Gomeron, Los Cristianos (Good and cheap spanish food, simple interior)
La Piedra, Los Cristianos (Fillet steak and mashed potatos and peppersauce, pastas)
La Cava, Los Cristianos (Nr 36 on the menu with the best mashed potatoes in town)
Fuiji Yama, Los Cristianos ( Sushi and japanese food, fish, high quality)
La Flambee, Los Cristianos (Tasty french and international food)
Fortuna Nova, Los Cristianos (3 course lunch for 7.95! Very good!)
If you are in Las Americas I would like to recommend:
Greek Corner, Las Americas ( Mesa Greece, a big meal. You don't need a starter!)
Spice and Sugar, Las Americas ( Italian restaurant with very nice meals)
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